Terms of Use

Last Updated: 25 November 2025

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the I'm Chat website (the "Service") operated by I'm Chat ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. This Service is intended for general-purpose use by individuals and professionals for assistance with tasks, information retrieval, and content generation.

2. Subscription and Payments

Our service is available through different subscription plans. When you choose a plan, you agree to pay the required fees in advance as shown on our pricing page. All payments are handled securely by trusted partners like Razorpay, and we do not store any of your sensitive financial details. Your subscription will renew automatically at the end of each billing cycle to keep the service running without interruption. If you do not want it to renew, you can cancel anytime through your bank account settings to stop future payments.

3. Service Delivery Policy

I’m Chat is a fully digital Software-as-a-Service (SaaS) platform, and all services are provided online. Once your subscription payment is successfully completed, you immediately get access to all the features included in your selected plan. Since the product is completely digital, no physical items are shipped, and shipping-related policies or timelines do not apply.

4. User Responsibilities

You are responsible for all activity that occurs under your account. You agree to provide accurate registration information, maintain the security of your password, and use the Service only for lawful purposes. You agree not to use the Service to generate harmful, illegal, or unethical content, misrepresent AI-generated content as your own original work in professional or academic contexts where it is forbidden, or violate any applicable laws.

5. Disclaimer of Warranties

The I'm Chat platform is an assistive tool that provides AI-generated information. While we strive for accuracy, the content is generated by a machine learning model and may contain errors, inaccuracies, or omissions. It is not a substitute for professional advice (e.g., legal, medical, or financial).

You, as the user, are solely responsible for fact-checking, verifying, and critically evaluating the information provided by the Service before making any decisions or taking any action based on it. The Service is provided "as is" and "as available" for informational purposes only, without any warranties, express or implied, of accuracy, reliability, or fitness for a particular purpose.

6. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties. You may cancel your subscription at any time. For information on refunds, please refer to our Refund Policy.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Kolkata, West Bengal, and the parties hereby consent to the personal jurisdiction and venue therein.

8. Contact Information

If you have any questions about these Terms, please contact us at info@imassistant.in.